Verifying - Please be aware that some individual services were unable to me migrated during the outage window. Affected customers will be contacted directly as the impact is very localised. All other services have been successfully migrated to the new Data Center. Some customers may be required to restart their CPE devices.

We will continue to monitor the results of the migration over the next few days to ensure services are stable.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Oct 12, 09:45 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 AEDT
Scheduled - Please be aware that we intend on relocating some of our critical networking devices between data centers to assist with our pending data center move. We have replacement devices in place, however there will be three brief network outages to bring them into full production.

- Start Date and Time: 12 October 2017 00:00
- End Date and Time: 12 October 2017 06:00

Impacted Service(s): All services with WAN connectivity will experience brief packet or connectivity loss for approximately 5 minutes three times during the window.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Monitoring - Please be aware that this issue has been repaired. We are still having some minor issues however, so we expect to advise of an emergency maintenance window later in the week or over the weekend.

If you have any questions regarding this incident please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Sep 25, 10:10 AEST
Identified - Please be aware that we have identified a server issue with one of our shared CPanel servers. We suspect the issue is because of a failed automatic update, and we are working to rectify the issue ASAP.

If you have any questions regarding this incident please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Sep 25, 09:04 AEST
Hosted Desktop Services   Operational
Hosted Infrastructure Services   Operational
Hosted Storage Services   Operational
Cloud Backup Services   Operational
Voice over IP Services   Operational
AWS Services   Operational
International Network Services   Operational
Internet Services   Operational
Fixed Point Wireless   Operational
Web Hosting Services   Under Maintenance
Colocation Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VoIP - Soft-switch Maintenance Jun 4, 00:00-01:00 AEDT
We will be performing general maintenance on our VoIP platform.

During this maintenance windows, our VoIP services will experience up to 2 x 5 minute outage during this window while we reboot soft switches within the environment. Any active sessions will be disconnected and no new sessions will be able to be established during this time, following the completion of our maintenance SIP sessions will re-register however in the event connections do not re-establish we ask that your reboot your equipment prior to logging a support request.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Posted on May 25, 07:59 AEST
Past Incidents
Oct 18, 2017

No incidents reported today.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.

Oct 4, 2017

No incidents reported.