All Systems Operational
Hosted Desktop Services Operational
Hosted Infrastructure Services Operational
Hosted Storage Services Operational
Cloud Backup Services Operational
Voice over IP Services Operational
AWS Services Operational
International Network Services Operational
Internet Services Operational
LTE Services Operational
Fixed Point Wireless Operational
Web Hosting Services Operational
Colocation Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2019
Completed - The scheduled maintenance has been completed.
Feb 21, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Feb 20, 21:09 AEDT
Scheduled - Please be aware that we are performing routine fail-over/redundancy testing and maintenance in our Sydney data centres between 10Pm Wednesday February 20th 2019 and Thursday 21st February 2019 1am.

You may experience brief moments of packet loss for around 30-60 seconds periodically throughout this window as routes re-converge and secondary network paths fail over and back again.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Feb 6, 16:20 AEDT
Feb 20, 2019
Resolved - Please be advised that we experienced an unexpected network incident for NSW based services at 20:04 this evening for a period of 7 minutes.

One of our redundant internet providers dropped a BGP session to our border router unexpectedly. All traffic was automatically re-routed to our remaining providers until the dropped session was reestablished.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Feb 20, 20:36 AEDT
Resolved - This incident has been resolved.
Feb 20, 20:21 AEDT
Investigating - Please be aware that a compute host has failed within a Sydney based virtual data centre pod.

This will have an isolated impact on a limited number of Virtual Machines and any that where impacted will automatically restart.

Should you still be experiencing issues please raise a support ticket by e-mailing support@hostednetwork.com.au or call us on 1300 781 148.
Feb 20, 12:39 AEDT
Feb 19, 2019

No incidents reported.

Feb 18, 2019
Completed - The scheduled maintenance has been completed.
Feb 18, 20:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:30 AEDT
Scheduled - Please be aware that we will be performing a system maintenance on our IaaS Veeam Self Service infrastructure on Monday, 18th Of February 2019 for up to 1.5 hours.

Window Start: 18:30 18-Feb-2019
Window End: 20:30 18-Feb-2019
Total Window: 2 Hr

Customers using our Veeam Self Service Backup portal will not be able to perform any backup or restorations during the maintenance window. There will be no interruption to IaaS services.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Feb 18, 09:17 AEDT
Feb 17, 2019

No incidents reported.

Feb 16, 2019
Completed - The scheduled maintenance has been completed.
Feb 16, 14:55 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 14:40 AEDT
Scheduled - Please be aware that we are restarting our management interface for IaaS in NSW to resolve an interface bug.
This maintenance will not impact the operation of hosts or guests only the web access to the interface for a 15 min period.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148
Feb 16, 14:38 AEDT
Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.