This issue is currently resolved and was caused by an upstream transit provider outage. Hosted Network engineers are currently investigating why our redundant transit did not take effect and will be scheduling a maintenance window when appropriate to make any necessary changes to ensure this does not happen again in future.
Nov 9, 09:08 AEDT
A fix has been implemented, services have restored and engineers are monitoring.
Nov 9, 03:15 AEDT
Engineers have identified the issue and services are starting to restore.
Nov 9, 03:09 AEDT
Please be advised that we are currently experiencing an unscheduled network incident for NSW based services and engineers are investigating both the impact and the root cause.
Updates will be provided as they become available.
If you have any questions regarding this incident please contact the network operations team at email@example.com
or on 1300 781 148.
Nov 9, 02:36 AEDT