All Systems Operational
Hosted Desktop Services Operational
Hosted Infrastructure Services Operational
Hosted Storage Services Operational
Cloud Backup Services Operational
Voice over IP Services Operational
International Network Services Operational
Internet Services Operational
LTE Services Operational
Fixed Point Wireless Operational
Web Hosting Services Operational
Colocation Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NORTH RYDE NSW
Work Start: 06/08/2020 12:00 AM
Work End: 06/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 27, 09:11 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: Melrose Park NSW
Work Start: 06/08/2020 07:00 AM
Work End: 06/08/2020 03:00 PM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 27, 09:13 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CAWDOR NSW
Work Start: 07/08/2020 12:00 AM
Work End: 07/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 23, 09:25 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: THE PALMS QLD
Work Start: 07/08/2020 12:00 AM
Work End: 07/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 24, 09:56 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: SOUTH GRAFTON NSW, MARAYLYA NSW
Work Start: 07/08/2020 12:00 AM
Work End: 07/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 24, 09:59 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: Thirlmere NSW
Work Start: 07/08/2020 12:00 AM
Work End: 07/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 23, 09:27 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: BRENDALE QLD
Work Start: 07/08/2020 12:00 AM
Work End: 07/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 23, 09:24 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: BOWRAL NSW, Prestons NSW
Work Start: 11/08/2020 12:00 AM
Work End: 11/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jun 19, 12:39 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: EAST MELBOURNE VIC, MELBOURNE VIC
Work Start: 11/08/2020 12:00 AM
Work End: 11/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 28, 08:58 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CAWDOR NSW
Work Start: 11/08/2020 12:00 AM
Work End: 11/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 27, 09:14 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: Wetherill Park NSW, SMITHFIELD NSW, NORTH SYDNEY NSW,
Work Start: 12/08/2020 12:00 AM
Work End: 12/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jun 19, 12:46 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: Patonga NSW
Work Start: 12/08/2020 12:00 AM
Work End: 12/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jun 26, 10:13 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: GRANTON TAS
Work Start: 12/08/2020 12:00 AM
Work End: 12/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 29, 09:20 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: ALEXANDRIA NSW
Work Start: 13/08/2020 12:00 AM
Work End: 13/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 24, 10:03 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: RIVERVIEW QLD
Work Start: 13/08/2020 12:01 AM
Work End: 13/08/2020 08:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Aug 4, 09:08 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: SALISBURY PLAIN SA
Work Start: 13/08/2020 07:00 AM
Work End: 14/08/2020 09:30 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 30, 09:59 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NINDAROO QLD
Work Start: 17/08/2020 12:00 AM
Work End: 17/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Aug 4, 09:53 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: COLLINGWOOD VIC
Work Start: 17/08/2020 12:00 AM
Work End: 17/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Jul 31, 10:33 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CARINGBAH SOUTH NSW
Work Start: 18/08/2020 12:00 AM
Work End: 18/08/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Aug 4, 10:01 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: SOUTH HURSTVILLE NSW
Work Start: 18/08/2020 12:00 AM
Work End: 18/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Aug 4, 09:58 AEST
Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NINDAROO QLD
Work Start: 25/08/2020 12:00 AM
Work End: 26/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Posted on Aug 4, 10:53 AEST
Past Incidents
Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: MEADOWBANK NSW, Ryde NSW, SCONE NSW, NORTH TURRAMURRA NSW, COOKS HILL NSW
Work Start: 05/08/2020 12:00 AM
Work End: 05/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 22, 09:22 AEST
Completed - The scheduled maintenance has been completed.
Aug 5, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: MAIN BEACH QLD
Work Start: 05/08/2020 12:00 AM
Work End: 05/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 20, 17:03 AEST
Completed - The scheduled maintenance has been completed.
Aug 5, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: DROUIN VIC
Work Start: 05/08/2020 12:00 AM
Work End: 05/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 20, 17:02 AEST
Aug 4, 2020
Completed - Due to unforeseen circumstances we have had had to reschedule this maintenance window. This will be rescheduled in the coming week.
Aug 4, 22:10 AEST
Scheduled - Engineers will be decommissioning some recently retired routing equipment in our Sydney core.

Customers may experience several service interruptions during this time of 5-10 minutes each.

If you have any questions please contact our support team at support@hostednetwork.com.au
Jul 29, 12:14 AEST
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 05:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: PADDINGTON NSW
Work Start: 04/08/2020 05:00 AM
Work End: 04/08/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 21, 08:58 AEST
Completed - The scheduled maintenance has been completed.
Aug 4, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 00:01 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: Port Kembla NSW
Work Start: 04/08/2020 12:00 AM
Work End: 04/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 16, 09:59 AEST
Completed - The scheduled maintenance has been completed.
Aug 4, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 00:01 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: MUSWELLBROOK NSW
Work Start: 04/08/2020 12:00 AM
Work End: 04/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 10, 09:59 AEST
Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:30 AEST
Scheduled - Our network engineers have identified a CPU issue with one of our subscriber routers for nbn and ADSL2+ and will be performing works starting at 9:30pm - 10:30pm AEST tonight to resolve the issue.

During this time nbn and ADSL2+ services may experience their session drop while sessions are moved to another of our subscriber routers.

We have deemed this as urgent works due to the potential risk of unscheduled service disruption during business hours.

We apologise for the short notice and thank you for your understanding.

If you have any questions please contact our network operations team at noc@hostednetwork.com.au
Aug 3, 17:36 AEST
Completed - The scheduled maintenance has been completed.
Aug 3, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:30 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: WILLIAMS LANDING VIC
Work Start: 03/08/2020 06:30 AM
Work End: 04/08/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 20, 17:00 AEST
Completed - The scheduled maintenance has been completed.
Aug 3, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: BONDI BEACH NSW
Work Start: 03/08/2020 12:00 AM
Work End: 03/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 20, 09:13 AEST
Completed - The scheduled maintenance has been completed.
Aug 3, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: Oberon NSW
Work Start: 03/08/2020 12:00 AM
Work End: 03/08/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 17, 09:50 AEST
Aug 2, 2020

No incidents reported.

Aug 1, 2020
Completed - The scheduled maintenance has been completed.
Aug 1, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:00 AEST
Scheduled - Please be aware that Hosted Network engineers will be performing maintenance to our Microsoft Teams Direct Routing infrastructure tonight in order to resolve an issue with call routing within the platform.

It is expected that there will be two 10 minute periods where calls may fail to route as settings are adjusted to mitigate the issue.

If you encounter any issues after the maintenance window please contact Hosted Network support.

If you have any questions regarding this maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148.
Jul 31, 16:17 AEST
Jul 31, 2020
Completed - The scheduled maintenance has been completed.
Jul 31, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: MOUNT WAVERLEY VIC, CLAYTON SOUTH VIC
Work Start: 31/07/2020 12:00 AM
Work End: 31/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 16, 09:53 AEST
Completed - The scheduled maintenance has been completed.
Jul 31, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CAMDEN NSW, MOUNT ANNAN NSW, SMEATON GRANGE NSW, LAMBTON NSW, ADAMSTOWN NSW
Work Start: 31/07/2020 12:00 AM
Work End: 31/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 16, 09:57 AEST
Completed - The scheduled maintenance has been completed.
Jul 31, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: ROCKHAMPTON CITY QLD, PORT DOUGLAS QLD
Work Start: 31/07/2020 12:00 AM
Work End: 31/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 8, 09:06 AEST
Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:01 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NINDAROO QLD
Work Start: 30/07/2020 06:00 AM
Work End: 01/08/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 13, 09:07 AEST
Completed - The scheduled maintenance has been completed.
Jul 30, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:01 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NINDAROO QLD
Work Start: 30/07/2020 06:00 AM
Work End: 01/08/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 13, 09:05 AEST
Completed - The scheduled maintenance has been completed.
Jul 30, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: WANGARA WA
Work Start: 30/07/2020 02:00 AM
Work End: 30/07/2020 08:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 16, 09:52 AEST
Completed - The scheduled maintenance has been completed.
Jul 30, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: MUSWELLBROOK NSW
Work Start: 30/07/2020 12:00 AM
Work End: 30/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 16, 09:38 AEST
Jul 29, 2020
Resolved - This issue has now been resolved though engineers will continue to monitor the situation closely.
Jul 29, 12:06 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 09:06 AEST
Investigating - Please be advised that we are currently experiencing an unscheduled network incident for NSW based SD-WAN Services, all NBN and managed firewall services will continue to work as normal.

Hosted Network engineers are investigating the cause of the issue, Updates will be provided as they become available.

If you have any questions regarding this incident please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148.
Jul 20, 15:50 AEST
Completed - The scheduled maintenance has been completed.
Jul 29, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: MOUNT VICTORIA NSW, MUSWELLBROOK NSW
Work Start: 29/07/2020 12:00 AM
Work End: 29/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 14, 08:51 AEST
Jul 28, 2020
Completed - The scheduled maintenance has been completed.
Jul 28, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: GRANTON TAS
Work Start: 28/07/2020 12:00 AM
Work End: 31/07/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 9, 09:00 AEST
Completed - The scheduled maintenance has been completed.
Jul 28, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 06:00 AEST
Scheduled - Due to third party emergency network maintenance in the state of VIC, your listed service(s) may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: COLLINGWOOD VIC
Work Start: 28/07/2020 06:00 AM
Work End: 28/07/2020 11:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 24, 09:53 AEST
Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: BRIGHTON VIC
Work Start: 28/07/2020 12:00 AM
Work End: 28/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 10, 09:57 AEST
Jul 27, 2020
Completed - The scheduled maintenance has been completed.
Jul 27, 15:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:30 AEST
Scheduled - Due to third party emergency network maintenance in the state of NSW, your listed service(s) may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CANLEY HEIGHTS NSW
Work Start: 27/07/2020 07:30 AM
Work End: 27/07/2020 03:30 PM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 21, 08:56 AEST
Completed - The scheduled maintenance has been completed.
Jul 27, 14:50 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: DARLING POINT NSW
Work Start: 27/07/2020 07:00 AM
Work End: 27/07/2020 03:00 PM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 9, 08:57 AEST
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Completed - The scheduled maintenance has been completed.
Jul 24, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:01 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NINDAROO QLD
Work Start: 24/07/2020 06:00 AM
Work End: 26/07/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 6, 09:06 AEST
Completed - The scheduled maintenance has been completed.
Jul 24, 11:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:31 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: NERANG QLD
Work Start: 24/07/2020 06:30 AM
Work End: 27/07/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 9, 08:52 AEST
Completed - The scheduled maintenance has been completed.
Jul 24, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CHIPPING NORTON NSW
Work Start: 24/07/2020 12:00 AM
Work End: 24/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jun 9, 09:16 AEST
Jul 23, 2020
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: WINDSOR QLD
Work Start: 23/07/2020 12:00 AM
Work End: 23/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 8, 09:01 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: COLLINGWOOD VIC
Work Start: 23/07/2020 12:00 AM
Work End: 23/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 8, 08:58 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: CROYDON NSW
Work Start: 23/07/2020 12:00 AM
Work End: 23/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 7, 16:55 AEST
Completed - The scheduled maintenance has been completed.
Jul 23, 00:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: ALDERLEY QLD
Work Start: 23/07/2020 12:00 AM
Work End: 23/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 8, 09:00 AEST
Jul 22, 2020
Completed - The scheduled maintenance has been completed.
Jul 22, 11:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:30 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: RYDE NSW
Work Start: 22/07/2020 06:30 AM
Work End: 23/07/2020 09:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 7, 16:54 AEST
Completed - The scheduled maintenance has been completed.
Jul 22, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: DOCKLANDS VIC
Work Start: 22/07/2020 12:00 AM
Work End: 22/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 6, 09:04 AEST
Completed - The scheduled maintenance has been completed.
Jul 22, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 AEST
Scheduled - Due to planned upstream network maintenance, Internet Services in the below stated areas may experience a disruption during the outage window advised.

In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.

If your services does not restore after the aforementioned reset please contact our Support Team to investigate further.

Affected Region: ALEXANDRIA NSW
Work Start: 22/07/2020 12:00 AM
Work End: 22/07/2020 06:00 AM
Timezone: Australian Eastern Daylight Time

If you have any questions please don't hesitate to contact us at support@hostednetwork.com.au.
Jul 6, 09:03 AEST
Completed - The scheduled maintenance has been completed.
Jul 22, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:01 AEST
Scheduled - Hosted Network engineers will be conducting Emergency Maintenance to the SD-WAN Infrastructure in our Sydney based Datacenters in order to resolve a critical bug in the platform that is causing instabilities in the service.

Services should continue to function as normal but customers using the SD-WAN platform may experience minor drops as services are migrated between aggregators.

If you experience any issues after the maintenance window please reach out to our support team so that we can assist.

If you have any questions regarding this emergency maintenance please contact the network operations team at noc@hostednetwork.com.au or on 1300 781 148.
Jul 21, 13:07 AEST