Please be aware that Hosted Network engineers will be performing maintenance to our Microsoft Teams Direct Routing infrastructure tonight in order to resolve an issue with call routing within the platform.
It is expected that there will be two 10 minute periods where calls may fail to route as settings are adjusted to mitigate the issue.
If you encounter any issues after the maintenance window please contact Hosted Network support.
If you have any questions regarding this maintenance please contact the network operations team at email@example.com
or on 1300 781 148.