Please be aware that while working with our vendors we have identified a potential root cause of the incident that occurred on the 9th of April.
We need to ensure that we remedy this immediately and will be performing emergency maintenance tonight to rectify this issue.
Window Start: 00:00 AEST 11th April (Midnight Tonight)
Window End: 03:00 AEST 11th April
Impact: Intermittent packet loss while configuration changes are applied. Some services may be briefly interrupted up to 60 seconds multiple times throughout the period as traffic is routed over redundant paths.
If you have any questions regarding this incident please contact the network operations team at firstname.lastname@example.org
or on 1300 781 148.