Upstream Fibre technicians have isolated the issue to the Fibre Lead-in from the street.
The Lead-In from the street to the MDF has been damaged by a third-party and we are currently waiting on a Fibre team to come out and repair the Lead-In.
Updates will be provided as they become available.
If you have any questions regarding this incident please contact the network operations team at email@example.com
or on 1300 781 148.